My current role · 2021–Present

UX Designer &
Product Owner
at Inact.

I help turn a complex B2B platform into tools people understand and use.

From talking to users and shaping ideas to working with developers and supporting releases, I help bring the whole product together.

Inact’s website: insights that help businesses take action
Inact helps wholesale and manufacturing companies make better supply-chain decisions.

The product I work on

What is Inact Now?

Inact Now helps businesses decide what to act on across their supply chain. It brings customers, products, suppliers and stock into one view, so teams can understand how they affect each other.

That can mean spotting stock that ties up money, or checking which customers rely on a product before removing it. Teams can then turn those insights into tasks, assign responsibility and follow up.

Explore Inact Now ↗

My role

From understanding users
to getting things shipped.

01

Understand & design

I talk to users, explore their workflows and turn complex needs into prototypes and clear interfaces.

02

Prioritise & deliver

I coordinate a team of four developers, help prioritise the roadmap and take features through testing and release.

03

Support & improve

I help users get value from the platform through training, webinars and feedback that informs what we build next.

My work spans the platform’s rebrand, admin tools, reusable templates and new ways to explore data.

A closer look

Some of the work I’m proud of.

Want to see a few of the challenges I’ve worked through at Inact? These examples show how I approach a problem, the decisions along the way, and what we ended up building.

Some are about making a complex interaction feel simple. Others are tools I’ve built to make everyday work easier. I’ll add more stories here as I go.

Interaction designEnd 2 EndWhich customers depend on a product? I designed a way to explore those connections without losing the familiar workflow.Explore the example ↓Close the example ↑
Design & developmentInact DataHow do you make twelve years of knowledge useful to colleagues? I built a tool to help them find it.Explore the example ↓Close the example ↑